What it does on a call
It answers in your business name, asks the questions you choose, and collects the caller's name, number, and what they need. It can answer approved questions about hours, services, and service area, book into a supported calendar, or transfer to a person.
After the call you get a text or email summary, and the details can go straight into your CRM.
How we set it up
We write the call flow with you, including what it must never say and when it hands off to a human. Then we test it with sample calls before your customers hear it. After launch we listen to how it's doing and adjust the script.
Pricing for a managed agent starts at a $3,500 build with $750 a month in managed operations. Phone and usage costs are scoped separately.
Who's behind it
AutomAI is Kevin Nash in Fenwick, Michigan. We serve Ionia, Grand Rapids, Greenville, Lansing, Sheridan, Carson City, and businesses elsewhere in the state. The same follow-up thinking is behind our work for Ionia Fitness, where leads that used to be scattered now land in one system.